Carlos
8/10
United Kingdom 🇬🇧
All things considered, it was a good stay. Comfortable, friendly and with the exception of the repairs and updates neede
Pros: Close enough to the Fira Gran Via that walking was an option. Rooms were spacious. The cafe area was excellent and it backed onto the breakfast salon which was big with a decent continental and some hot options for breakfast. The staff were exceptional and couldn’t do more for you. Friendly, helpful and happy to deal with any matter of concern. I watched them interacting with other customers and the experience was consistent. Although tired and in need of some TLC, the shower was brilliant, hot, powerful and with plenty of space.
Cons: Quite tired for the money charged! Although the location is quite good, it’s not that good that it justifies the price based on how tired the finished are. Exposed OSB on the ceiling sections of each floor walkway is not a good touch and only projects an air of “unfinished” work being carried out. The lighting setup in the room needs considering better as there was only one switch to turn off the main lights and it was across the room only accessible from the bed I wasn’t sleeping in! No tea and coffee facilities and water in the room is chargeable. Seriously!?! This is standard basic facility these days and water is a basic human necessity people! You would get much happier customers for the cost of a €0.50 bottle of water everyday. I was a little disappointed that there weren’t separate shampoo and body wash, but instead only one shower gel for all the body. I take my own items but there will be many who are caught out by this, especially women who don’t mix products like this on their hair!
Juan
8/10
Spain 🇪🇸
Very good
Pros: I enjoyed the stay at the hotel, it was just one night but very comfortable, cute and clean!
Cons: i think there are certain things that should be fixed, like the curtains and the toilet, both of them had been damaged through the years and you can tell by the appearance
Daniel
9/10
United Kingdom 🇬🇧
Nice hotel for a short break
Pros: Quite an original building with rooms facing an inner courtyard. Staff were friendly and attentive. The room was spacious and the beds were comfortable. Air conditioning worked well and was easy to set up. Good location if you're there for the exhibition centre, less so if you're planning to visit the attractions in the city centre. Direct metro link from the airport. Breakfast cost was reasonable for a buffet (14€) but you had the option to order a smaller breakfast at the bar.
Cons: Room layout was quite particular, with no physical partition from the bathroom.
Maria
10/10
United Kingdom 🇬🇧
Pros: Great location, excellent size balcony, great restaurant with fantastic staff. We only used the hotel for one night as a stop over before heading off on our cruise.
Nika
8/10
Russia 🇷🇺
Pros: Its nice and it was the best for the money that we paid.
Cons: The was a problem with the wi-fi
Anne-laure
8/10
France 🇫🇷
Pros: Clean, practical hotel with nice bedrooms, and a simple but good restaurant. It was fairly calm and quiet during our stay.
Cons: A little overpriced given the quality of the place and environment
Irena
9/10
United Kingdom 🇬🇧
Pros: Almist all was good and perfect apart from below notes
Cons: Privacy in the bathroom and toilet. The toilet door was possible to clise but it was scraping top of criling so was a bit awkward. Other than that it was great stay